BAM 421 Operations Management Unit 3 Exam
BAM 421 Operations Management
Unit 3 Exam
1. The behavioral approach to job design that
involves giving the worker a larger portion of the total task is job
_______________.
·
enlargement
·
enrichment
·
enhancement
·
rotation
·
involvement
2. When a worker has a say in the work methods
that he/she wishes to utilize, his/her job is characterized by _______________.
·
skill variety
·
job identity
·
job significance
·
feedback
·
autonomy
3. Which of the following terms implies an
increase in responsibility and control in the vertical direction?
·
job rotation
·
job enrichment
·
job re-design
·
job enlargement
·
job satisfaction
4. Which of the following statements describes
job rotation?
·
The job contains a
larger number of similar tasks.
·
The job includes some
planning and control necessary for job accomplishment.
·
The operator works on different
shifts on a regular basis.
·
The operator’s
schedule is flexible
·
The operator is
allowed to move, for example, from one type of CNC machine to the other.
5. The difference between job enrichment and job
enlargement is that ______________.
·
enlarged jobs involve
vertical expansion while enriched jobs involve horizontal expansion
·
enriched jobs enable
an employee to do a number of boring jobs instead of just one
·
job enlargement is
more psychologically satisfying than job enrichment
·
job enrichment is suitable
for all employees, whereas job enlargement is not
·
enriched jobs involve
vertical expansion while enlarged jobs involve horizontal expansion
6. Suppose that the allowance factor for a job is
0.10 and the normal time is 5 hours. What is the standard time?
·
5 hours
·
9 hours
·
1 hours
·
6 hours
·
0 hours
7. A job characterized by _______________ allows
a worker to use his/her dexterity, physical strength and skills to do his/her
work.
·
feedback
·
skill variety
·
job identity
·
job significance
·
autonomy
8. Outsourcing ______________.
·
transfers traditional
internal activities to outside vendors
·
utilizes the
efficiency which comes with specialization
·
lets the outsourcing
firm focus on its key success factors
·
None of the above are
true of outsourcing.
·
All of the above are true
of outsourcing.
9. The transfer of some of what are traditional
internal activities and resources of a firm to out side vendors is
______________.
·
a standard use of the
make or buy decision
·
not allowed by the
ethics code of the Supply Management Institute
·
off shoring
·
outsourcing
·
keiretsu
10. The Institute for Supply Management
________________.
·
establishes laws and
regulations for supply management
·
is an agency of the
United Nations charged with promoting ethical conduct globally
·
publishes the
principles and standards for ethical supply management conduct
·
prohibits backward
integration into developing economies
·
All of the above are
true
11. In supply-chain management, ethical issues
______________.
·
are particularly
important because of the enormous opportunities for abuse
·
may be guided by
company rules and codes of conduct
·
become more complex
the more global the supply chain
·
may be guided by the
principles and standards of the Institute for Supply Management
·
All of the above are
true
12. Which one of the following is not a
supply-chain strategy?
·
negotiation with many
suppliers
·
vertical integration
·
keiretsu
·
short-term
relationships with few suppliers
·
virtual companies
13. A disadvantage of the “few suppliers” strategy
is _______________.
·
the risk of not being ready
for technological change
·
the lack of cost
savings for customers and suppliers
·
possible violations of
the Sherman Antitrust Act
·
the high cost of
changing partners
·
All of the above are
disadvantages of the “few suppliers” strategy.
14. In the basic EOQ model, if the cost of placing
an order doubles, and all other values remain constant, the EOQ will
_______________.
·
increase by about 41%
·
increase by 100%
·
increase by 200%
·
increase, but more
data is needed to say by how much
·
either increase or
decrease
15. In the basic EOQ model, if D=6000 per year,
S=$100 andH=$5 per unit per month, then the economic order quantity is
approximately _______________.
·
24
·
100
·
141
·
490
·
600
16. The two most basic inventory questions
answered by the typical inventory model are_______________.
·
timing and cost of
orders
·
quantity and cost of
orders
·
timing and quantity of
orders
·
order quantity and
service level
·
ordering cost and
carrying cost
17. Among the advantages of cycle counting is that
it ______________.
·
makes the annual
physical inventory more acceptable to management
·
does not require the
detailed records necessary when annual physical inventory is used
·
does not require
highly trained people
·
allows more rapid
identification of errors and consequent remedial action than is possible with
annual physical inventory
·
does not need to be
performed for less expensive items
18. Which of the following is an element of
inventory holding costs?
·
housing costs
·
material handling
costs
·
investment costs
·
pilferage, scrap and
obsolescence
·
All of the above are
elements of inventory holding cost.
19. Most inventory models attempt to minimize
_______________.
·
the likelihood of a
stock out
·
the number of items
ordered
·
total inventory based
costs
·
the number of orders
placed
·
the safety stock
20. Top executives tend to focus their attention
on which type of forecasts?
·
short-range
·
medium-range
·
long-range
·
weather
·
the forecast for the
next day’s absentee levels
21. Which of the following would most likely fall
under the scope of only an operations manager?
·
research and
development
·
new product plans
·
capital investments
·
facility location and
expansion
·
setting inventory
levels
22. Disaggregation _______________.
·
breaks the aggregate
plan into greater detail
·
transforms the master
production schedule into an aggregate plan
·
calculates the optimal
price points for yield management
·
converts product
schedules and labor assignments to a facility-wide plan
·
is an assumption
required for the use of the transportation model in aggregate planning
23. Aggregate planning would entail which of the
following production aspects at BMW for a 12month period?
·
number of cars with a
hi-fi stereo system to produce
·
number of two-door vs.
four-door cars to produce
·
number of green cars
to produce
·
total number of cars
to produce
·
b, c, and d are
correct.
24. What directly results from disaggregation of
an aggregate plan?
·
a master production
schedule
·
priority scheduling
·
a transportation
matrix
·
a capacity-demand
matrix
·
detailed work
schedules
25. Dependence on an external source of supply is
found in which of the following aggregate planning strategies?
·
varying production
rates through overtime or idle time
·
subcontracting
·
using part-time
workers
·
back-ordering during
high demand periods
·
hiring and laying off
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